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Terms of Service

Last Updated: April 18, 2026  ·  Visitlandia LLC

Please read these Terms of Service ("Terms") carefully before using the Visitlandia website or engaging our travel advisory services. By accessing our website or requesting our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

These Terms constitute a legally binding agreement between you and Visitlandia LLC, a limited liability company registered in the Commonwealth of Massachusetts, United States.

01

Acceptance of Terms

By accessing or using the Visitlandia website, submitting a travel inquiry, or engaging Visitlandia LLC for travel advisory services, you confirm that you are at least 18 years of age, have the legal authority to enter into this agreement, and accept these Terms in full.

These Terms apply to all visitors, clients, and others who access or use our services. Your continued use of our services following any updates to these Terms constitutes your acceptance of those changes.

02

Our Services

Visitlandia LLC provides independent luxury travel advisory services, including but not limited to:

  • Bespoke itinerary planning and design
  • Hotel, villa, and resort recommendations and reservations
  • Private aviation and premium flight coordination
  • Yacht charter and private cruise arrangements
  • VIP access, exclusive experiences, and curated activities
  • Chauffeur and transfer logistics
  • 24/7 concierge support during travel

Visitlandia LLC acts as an independent travel advisor. We are not a travel agency in the traditional sense and do not directly operate airlines, hotels, vessels, or other travel services. All bookings made on your behalf are subject to the terms, conditions, and policies of the relevant third-party suppliers.

03

Advisory Relationship

Our role is to provide you with expert guidance, curated recommendations, and logistical support for your travel. The advisory relationship begins upon your written or digital confirmation of engagement and ends upon the conclusion of your trip or as otherwise agreed.

You acknowledge that travel recommendations are based on information available at the time of planning. Visitlandia LLC makes no guarantee that specific properties, experiences, or arrangements will be available, and reserves the right to recommend alternatives of equivalent or superior quality.

Any advice, recommendation, or information provided by Visitlandia LLC is offered in good faith based on our professional experience and knowledge. Final decisions regarding travel arrangements remain your responsibility.

04

Bookings & Payments

Service Fees. Visitlandia LLC may charge planning or advisory fees for its services. Any applicable fees will be disclosed to you in writing prior to engagement. Fees are non-refundable unless otherwise agreed in writing.

Supplier Payments. Payments for hotels, flights, charters, and other travel products are made directly to the respective suppliers or through Visitlandia LLC acting on your behalf. By authorizing a booking, you confirm that you have reviewed and accepted the supplier's payment terms.

Deposits. Many travel suppliers require non-refundable deposits to confirm reservations. These deposits are subject to the supplier's terms and conditions, and Visitlandia LLC is not liable for their loss in the event of cancellation.

Currency. All fees quoted by Visitlandia LLC are in US Dollars unless otherwise stated. Supplier costs may be subject to currency fluctuations.

05

Cancellations & Refunds

Cancellation by Client. If you cancel a trip or any component of a booking, cancellation fees imposed by suppliers will apply. These may include partial or full forfeiture of funds paid. Visitlandia LLC's planning or advisory fees are non-refundable upon cancellation.

Cancellation by Supplier. In the event that a supplier cancels a service, Visitlandia LLC will assist you in seeking a refund or alternative arrangement in accordance with the supplier's policies. Visitlandia LLC is not liable for refunds owed by third-party suppliers.

Travel Insurance. We strongly recommend that all clients obtain comprehensive travel insurance, including coverage for trip cancellation, interruption, medical emergencies, and supplier insolvency. Visitlandia LLC is not responsible for losses that could have been mitigated by appropriate travel insurance.

Force Majeure. Visitlandia LLC is not liable for cancellations or changes arising from events beyond our reasonable control, including but not limited to natural disasters, acts of government, pandemics, civil unrest, or acts of terrorism.

06

Limitation of Liability

Visitlandia LLC acts solely as an advisor and intermediary. We do not own, operate, or control any airlines, hotels, vessels, vehicles, tour operators, or other travel service providers. Visitlandia LLC is not responsible for any loss, damage, injury, delay, inconvenience, or expense arising from:

  • The acts or omissions of any third-party travel supplier
  • Force majeure events as described above
  • Your failure to obtain valid travel documents, visas, or vaccinations
  • Your failure to adhere to check-in times, departure requirements, or supplier terms
  • Any personal, medical, or financial decisions made during travel

To the fullest extent permitted by law, Visitlandia LLC's total liability to you in connection with our services shall not exceed the advisory fees paid by you to Visitlandia LLC in the twelve (12) months preceding the event giving rise to the claim.

Visitlandia LLC makes no warranties, express or implied, regarding the quality, safety, accuracy, or suitability of any travel product or service recommended or booked on your behalf.

07

Privacy & Data

Visitlandia LLC collects and processes personal information necessary to provide travel advisory services, including your name, contact information, passport details, travel preferences, and payment information. This information is used solely for the purpose of planning and executing your travel arrangements.

We do not sell, rent, or share your personal information with third parties except as necessary to complete bookings with travel suppliers, comply with legal obligations, or as otherwise permitted by law.

By engaging our services, you consent to the collection and use of your personal information as described above. You have the right to request access to, correction of, or deletion of your personal information at any time by contacting us.

Our website may use cookies and similar technologies to improve user experience. By using our website, you consent to the use of cookies in accordance with our standard practices.

08

Intellectual Property

All content on the Visitlandia website, including text, design, graphics, logos, and itinerary documents prepared by Visitlandia LLC, is the intellectual property of Visitlandia LLC and is protected by applicable copyright and trademark laws.

You may not reproduce, distribute, modify, or use any content from this website or from documents provided by Visitlandia LLC for commercial purposes without prior written permission. Itineraries and travel plans prepared by Visitlandia LLC are provided for your personal use only and may not be shared with or resold to third parties.

09

Acceptable Use

When using the Visitlandia website or engaging our services, you agree not to:

  • Provide false, misleading, or fraudulent information
  • Attempt to gain unauthorized access to any part of our systems
  • Use our website or services for any unlawful purpose
  • Interfere with or disrupt the operation of our website
  • Transmit any harmful, offensive, or unsolicited communications

Visitlandia LLC reserves the right to refuse service to any individual at our sole discretion, including in cases where we believe the engagement may be fraudulent, abusive, or contrary to our professional standards.

10

Disputes & Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, United States, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or your use of our services shall first be subject to good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, it shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association, to be conducted in Boston, Massachusetts.

You agree to waive any right to a jury trial or to participate in a class action lawsuit in connection with any dispute arising from these Terms or our services.

11

Changes to These Terms

Visitlandia LLC reserves the right to modify these Terms at any time. Changes will be effective upon posting to our website, and the "Last Updated" date at the top of this page will be revised accordingly. Your continued use of our services after such changes constitutes your acceptance of the revised Terms.

We encourage you to review these Terms periodically. If any change is material, we will make reasonable efforts to notify you via email or a notice on our website.

12

Contact Us

If you have any questions about these Terms or wish to exercise any of your rights, please contact us:

Visitlandia LLC
Mailing Address 300 2nd Ave, Unit 3154
Needham, MA 02494
United States
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